Legal information
Privacy policy.
Last updated: 23 juillet 2026
Introduction
This policy explains what personal data La Ferme Urbaine collects via this site, why, and what your rights are.
Data collected
We collect the data you send us via our forms (name, phone, email, location, message), as well as anonymised browsing data for audience measurement.
Purposes
Your form data is used only to handle your quote, training or consulting request. Browsing data is used to improve the site and our marketing.
Cookies and audience measurement
This site uses Google Analytics 4, Google Tag Manager, Meta Pixel and Microsoft Clarity to measure audience and campaign effectiveness. These tools set cookies. You can refuse them via your browser.
Your rights
You have a right of access, rectification and deletion of your data. To exercise it, write to us at contact.lafermeurbaine@gmail.com.
Contact
For any question about your data: contact.lafermeurbaine@gmail.com — +216 93 607 786.
Privacy policy
La Ferme Urbaine attaches importance to the protection of your personal data. This policy explains, in full transparency, which data we collect when you contact us, why we process it, how long we keep it and what your rights are. It has an informative scope and may be updated to reflect changes in our practices.
Data we collect
We only collect the data that you provide to us voluntarily, mainly through our contact and quote request forms.
We do not seek to gather more information than is necessary to answer your request.
- Your name
- Your email address
- Your phone number
- The details of your project or the content of your message
Purposes and lawful basis for processing
Your data is used to answer your request, to communicate with you and, where applicable, to prepare a quote suited to your project.
The processing of this data is based on your consent, which you give at the moment you choose to submit a form. You remain free not to share this information with us, it being understood that certain requests cannot then be handled.
Recipients and no sale of data
Your data is intended for the internal team of La Ferme Urbaine, which is responsible for handling your request.
It may be shared, only where necessary, with technical service providers bound by contract, for example for hosting the site or measuring audience. These providers act solely on our behalf and in compliance with confidentiality.
La Ferme Urbaine does not sell or rent your personal data to third parties.
Retention period and security
Your data is kept only for as long as necessary to handle your request and to manage the relationship that may result from it. It is then deleted or archived in accordance with our obligations.
We implement reasonable technical and organisational measures to protect your data against loss, unauthorised access or disclosure.
Your rights
In accordance with the Tunisian framework on the protection of personal data, you have rights over the information that concerns you.
To exercise one of these rights, simply write to us at contact.lafermeurbaine@gmail.com. We handle your request within a reasonable time.
- Right of access to your data
- Right to rectify inaccurate data
- Right to erasure of your data
- Right to object to processing
Your rights in detail
So that you can exercise your rights with full understanding, here is what each of them covers. You may assert them at any time by writing to us at contact.lafermeurbaine@gmail.com, specifying your request.
We may need to verify your identity before acting, in order to make sure the request genuinely comes from the person concerned and to protect your data.
- Right of access: obtain confirmation that data concerning you is processed and receive a copy of it.
- Right of rectification: have inaccurate data corrected or incomplete data completed.
- Right of erasure: request the deletion of your data when keeping it is no longer justified.
- Right to object: object, on grounds relating to your situation, to the processing of your data.
- Right to portability: where applicable, retrieve the data you provided to us in a readable format.
Security and service providers
We implement reasonable technical and organisational measures to preserve the confidentiality and integrity of your data: access limited to only the people who need it, a secure hosting environment and vigilance over data exchanges.
To run the site, we may call on technical service providers, for example for hosting or audience measurement. These providers access the data only within the strict limits of their assignment and are bound, by contract, to confidentiality and security obligations.
No system, however, offers absolute security. Should a security incident affect your data, we would act diligently to limit its consequences and to inform you where required.
Changes to this policy and consent management
This privacy policy may evolve, in order to reflect changes in our practices or in the applicable framework. The version in force is the one published on this page, whose date of last update is indicated. We invite you to consult it regularly.
Your consent plays a central role: you give it by submitting a form or, where applicable, by accepting the audience-measurement tools. You can withdraw it at any time for the future, without this calling into question the lawfulness of processing already carried out.
For any question about this policy, to manage your preferences or to exercise your rights, a single address is enough: contact.lafermeurbaine@gmail.com. We remain at your disposal to support you in your steps.
- The applicable version is the one shown on this page, with its update date.
- Consent can be withdrawn at any time for the future.
- A single point of contact: contact.lafermeurbaine@gmail.com.
Cookies and measurement tools
This site may use audience-measurement tools, such as a tag manager, in order to better understand how it is used and to improve how it works.
Where these tools require your consent, it is requested from you and you may refuse or withdraw it. You can also configure your browser to limit or delete cookies. For any question about this processing, you can contact us at contact.lafermeurbaine@gmail.com.
